This interactive session equips participants with practical tools to reframe everyday communication in real time, replacing disconnecting micro-messages with language and behaviors that build trust, clarity, and belonging.

Participants will learn how to:

• Use The Flip Framework to pause, reframe, and respond with intention
• Practice reframing in action through real-life scenarios
• Apply “Say This, Not That” language shifts for common workplace interactions
• Build habits of connection that make inclusive communication sustainable, not performative