May 9, 2022
Join this award-winning team
Program Coordinator
Reports to Operations Director
Location: Greater Des Moines
Start Date: June 13, 2022
Position Summary
As the Program Coordinator, you will be responsible for scheduling programs, ensuring a high quality of service, and facilitating business expansion. We are excited for you to get to know the 75 Ambassadors in CultureALL’s network as they represent 35+ cultures. You will work closely with these Ambassadors through the scheduling process to present workshops that are transformative. You will also recruit new Ambassadors and oversee their training and development. The clients you will serve and support include schools, senior living communities, businesses, libraries, festivals, and more. These clients will rely on your guidance to produce programmed events that leave everyone feeling like they belong.
And through all of this, you will document detailed records about each client communication and booking with impeccable accuracy. CultureALL serves 30,000 people each year with a small staff of four people. We work collaboratively to identify our annual and quarterly goals, we support each other in accomplishing those goals, and we hold each other accountable for getting the work done. We are eager for you to join us in this vital role of sharing cultures so Iowa becomes more welcoming, inclusive, and able to prosper.
Responsibilities
75% Scheduling
• Schedule workshop sessions and other program-related events
• Facilitate communications between Ambassadors and clients
• Enter event details into Salesforce
20% Program Quality
• Recruit CultureALL Ambassadors
• Coordinate and oversee Ambassadors in developing their workshops
• Routinely survey clients, Ambassadors, and participants to evaluate data to improve programs and services
• Follow up with clients to provide data, photos, and anecdotes from previous programs to strengthen relationships
5% Business Expansion
• Build and strengthen relationships with clients, including K-12 educators, parent/teacher organizations, and activity directors in senior living communities
• Consult with K-12 educators to create cultural experiences tailored to their needs
Qualifications
• Prior experience with scheduling required
Successful candidates will also be:
• Highly motivated to serve CultureALL’s mission
• Aligned with CultureALL’s values
• Efficient with time management in order to complete weekly and quarterly goals
• Highly professional - with integrity, optimism, energy, and collaboration
• Detail-oriented with outstanding organizational skills
• Self-disciplined to complete administrative tasks and recordkeeping with accuracy and timeliness
• Enthusiastic about calling on new clients, especially in the K-12 education system
• Advanced in understanding concepts related to culture, diversity, equity, and inclusion
• Skilled with client-centered communications
• Communication skills that are engaging, for use in consulting, coaching, and facilitating group meetings
• Experienced with software for word processing, spreadsheets, slide presentations, and CRM databases (Salesforce)
Benefits
- Health Insurance Option
- Paid Holidays (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and the day after, Christmas and the day before or after (to be determined by the Executive Director)
- Paid Personal Time Off
- Professional Development
Salary Details
Salary starting at $40,000
Send Required Materials to Jess@CultureALL.org by May 30, 2022
Required Materials:
• a cover letter detailing qualifications and relevant experience
• resume
• 3 relevant references
About CultureALL
CultureALL expands the capacity of Iowans to accept and adapt to differences. Our mission is to lead communities to value diversity.
We are a network of 80+ immigrants, refugees, and other Iowans from 45 cultures. Since 2005, we have engaged Iowans of all ages in learning about our neighbors, colleagues, and classmates whose life experiences are different from our own. Our tools, resources, and strategies open communities to new ideas and ways of thinking. As we bring people together from diverse backgrounds to PARTICIPATE in cultural traditions, these experiences lead Iowans to APPRECIATE the diversity around us and ELEVATE our attitudes and behaviors, giving us the skills and grace to accept and adapt to differences. CultureALL has become recognized as the premier network of culturally authentic, interactive learning experiences. In a typical year, these multicultural experiences impact 30,000 students, teachers, and adults, mostly in Central Iowa.
Sharing Cultures Elevates Us ALL. Visit our website: CultureALL.org
